Contact via the Web
Providing detailed information about your address and phone numbers is important, but
providing the ability for visitors to immediately contact you through the Web is just as crucial.
Today, technology exists to set up instant chat meetings and send text messages to
cell phones from websites, but we??™re going to discuss a technology as old as the Web itself:
e-mail.
In a nutshell, there are two ways people can send you e-mail: through a plain e-mail
address or through a web form. We covered many of the pros and cons of each when discussing
resume submission earlier in the chapter. For HR purposes, sending a plain e-mail
might be a viable solution when it comes to applying for a job; it??™s a niche application and
most candidates won??™t mind using their own e-mail client. However, for general inquiries,
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it is far more professional to employ a traditional, HTML-based form. The advantages are
too strong to ignore:
The code that drives an HTML form can route the message to multiple e-mail
addresses. In fact, the message might be dynamically directed to a particular e-mail
based on certain variables filled out in the form.
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