For non-trivial tests you will need to program.
E
174
Manage Software Testing
???
Team players
: they must both be able to work with, and trust each other. There will be occasions
when another??™s judgment is needed. Being a team player no more is part of what makes the transfer
to being a test manager painful. Testers must also talk to developers such that the developers don??™t
feel threatened.
???
Tactful, diplomatic, persistent, and firm
:
this involves never entering arguments they cannot win.
???
Destructive
: there is no greater challenge than to be told that some system is ???rock-solid.??? Their
attitude is similar to General Orde Wingate??™s: ???
No jungle is impenetrable until you have penetrated
it
.??? Testers refuse to accept ???yes??? for an answer. They are born skeptics.
??? Concerned for
attention to detail
:
a phrase can make an enormous difference in a specification;
a comma can change the meaning of a sentence. This is how they win their arguments (
???ah, but
it says in the spec???
). Their salt-cellars are always full.
??? Able to become
domain experts
:
it??™s nice if they are already, but people must start somewhere.
Thinking clearly is more important.
??? Highly sensitive to
cognitive dissonance
:
they can spot a naked emperor at 50 paces, and can
decipher 10 kinds of corporate bullshit.
???
Natural pessimists
: irrespective of the enthusiasm of developers and management, they can retain
a childlike faith in the system??™s eventual failure.
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