The sites were image threats only. As
the commercial web developed, the ghastly possibility that such sites represented a commercial threat too
was realized, and some degree of formality and accountability began to reassert itself, to counterbalance
the supremacy of developmental speed. In short People Who Mattered realized it didn??™t matter how fast a
site was developed if it was ???wrong.???
Hallo, Hallo Statue?
here was a voice-recognition company with a really good product. It was the premier
product in its field. It had a managing director who is an expert in the field. He was
really concerned for quality: he said so. One day he (at last) realized that there were
problems with the product. Buyers just weren??™t buying. He invited all his senior people round to
a hotel, including the QA manager. The QA manager had nothing to do with testing. He was a
true QA manager and audited the company processes. He had noted that there was:
??? No test manager
??? No testing worthy of the name being undertaken before the release
??? Interference by senior staff (Aka the managing director) in the release process (which guaranteed
frequent and non-functioning releases)
??? Considerable problems with customers
??? Very faulty configuration management
So, when asked, he stood up and said so. He was sacked the next day. The managing director
was sacked by the board after 6 months and the company was wound up after three years, and a
refinancing operation had still failed to institute a sufficient test process.
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