??? Testers need to work with the best. It??™s part of your job to keep the idiots out.
??? Pay your staff the compliment of reviewing at least a sample of their tests. If you can??™t be bothered
why should they?
??? Testers can concentrate on details: you must be able to both take an overview,
and
to concentrate
on details.
??? Testers know the value of everything and the cost of nothing: you must know both.
??? If your processes are wrong you??™ll be forever fighting them.
??? The more your processes are tool-based the fewer documents you??™ll need: you only write a
document because there??™s no tool capable of holding the information.
??? If no one really needs a document it won??™t be read. A document is there to remind you, to tell
you how to do something, to tell someone else something or to help you think. If it doesn??™t, don??™t
write it.
??? Do not accept the unacceptable. Even if your customers do. Because someday they won??™t. Try and
be somewhere else when that happens.
??? We all hate bureaucracy. We all
need
bureaucracy, if only to get paid. This book is full of bits of
it. Exclude them if the risk is low enough. It??™s your job to keep bureaucracy off tester??™s backs as
much as possible.
??? You??™re a manager, you can??™t see everything, you need to keep tabs on what??™s happening, and you
need to be able to refer to things: you can??™t always do this with a quick chat.
??? If in doubt ask: what??™s it for, what happens if I don??™t, what does it buy me, and what does it cost me?
4
Based on an aphorism of Fred Brooks, author of
The Mythical Man-Month.
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