.................................................................................................................... 2
1.4 Let??™s Not Test.......................................................................................................................................................... 2
1.5 Something to Do When You Really Hit Opposition............................................................................................ 5
1.6 Conventions ........................................................................................................................................................... 7
1.7 Apologies ................................................................................................................................................................ 8
1.8 Some Basics............................................................................................................................................................ 8
1.9 The Players ........................................................................................................................................................... 11
1.10 Quality Assurance and Quality Control ............................................................................................................. 14
1.11 Processes, Tools, Products, and Standards ..................................................................................................
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