19).
If the end user is experiencing diffi culty doing something in particular on the Web
portal, the system information will aid the SSL VPN administrator when supporting
the end user and the certifi ed endpoint status determination.
End users can check whether the Whale client components are installed on their
system. They can also:
?– Uninstall Whale client components.
?– Restore component defaults End users can restore the Whale client
components settings on their computer to the default values.
?– Delete the user-defi ned trusted sites list Once users add a site or a
number of sites to the list, they can remove them from the list via the
System Information window.
326 Chapter 8 ??? Using Intelligent Application Gateway 2007
Activity
The portal activity window will be available in a portal trunk and a Webmail trunk.
To open the portal activity window double click the portal activity icon in the
windows system tray (to the right of the taskbar).
?– Connections area displays The active channel and the connections.
Double clicking the connection will show the number of bytes sent.
?– Application area displays The list of application launched.
The end user can also disconnect a session from the Activity window.
Email System Administrator
Email System Administrator is another tool available on the IAG Web portal. This will open
a new email message with the Administrators email address predefi ned in the ???TO??? fi eld.
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